1. Introduction
Selab Nadiry (SN) Tourism & Travel LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Passport and visa information for travel services
- Payment information (processed securely through third-party providers)
- Travel preferences and booking history
- Communication records and correspondence
2.2 Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To provide travel services, visa processing, hotel bookings, and other tourism-related services
- Communication: To respond to your inquiries, send booking confirmations, and provide customer support
- Payment Processing: To process payments and manage billing
- Legal Compliance: To comply with applicable laws and regulations, including immigration and travel requirements
- Marketing: To send promotional materials and travel offers (with your consent)
- Website Improvement: To analyze website usage and improve our services
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party partners who assist in providing our services (hotels, airlines, visa processing agencies)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given explicit consent for specific sharing
- Safety: To protect our rights, property, or safety, or that of our customers
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data during transmission and storage
- Secure servers and databases with restricted access
- Regular security assessments and updates
- Employee training on data protection practices
- Incident response procedures for data breaches
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records for legitimate purposes
When personal information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
9. International Data Transfers
As a travel agency, we may transfer your personal information to countries outside the UAE for:
- Processing visa applications and travel documents
- Coordinating with international partners and service providers
- Fulfilling travel bookings and arrangements
We ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: